itSMFA is the Australian chapter of an international forum headquartered in the UK. There are more than 600 members in Australia, including IT professionals in every industry imaginable. It is a forum in the true sense of the word, in that the knowledge comes collectively from the membership and is shared freely amongst members.
itSMF is the only internationally recognised and independent organisation dedicated to IT Service Management. It is a not-for-profit organisation, wholly owned and principally operated on a volunteer basis by its members, many of whom see this service as 'giving back' to the industry.
Members are also exposed to opportunities that may not be available to them in their regular workplaces – such as running Special Interest Groups, Chairing meetings, leading working groups, writing or reviewing white papers and/or presenting at seminars.
In short, you can be as involved as you choose to be.
A major contributor to industry 'best practice' and Standards worldwide, itSMF works in partnership with a wide range of governmental and standards bodies around the world. It focuses on providing a framework to structure IT-related activities and the interactions of IT technical personnel with business customers and users.
Originally formed in the UK in 1991, there are now over 50 national itSMF chapters in an ever-increasing number of countries. On average, at least five new chapters are formed annually contributing to a worldwide membership in excess of 40,000.